Friday, August 30, 2013

Taste differently

IT was strange in Myanmar to see a female staff on a public bus. But I enjoyed it when I went back Myanmar to join our daughter's 3 year birthday celebration. Also notice that the quality of Bus has been visibly increased just like its overall service. Despite we need to pay some premium fees for the better service, we were pleased with the bus operator's service. The way they treat to passengers make me recall the cabin crew service while we fly between Yangon and Singapore. The female on-board staff is wearing neat uniform that suit her performance. She spoke gently as well as serve politely during our overnight bus journey to our hometown in upper Burmese from Yangon. The operator also assures its passengers that their bus drivers were carefully assigned with more than 10 years experience. The drivers also must have attended compulsory training provided by bus manufacturer, Scania. The quality of bus, road and driver produce smooth journey experience to all passenger i believe.

In past, we all have to ride used highway bus mostly imported from Japan and Korea. Now, the operator are boasting their brand new buses which are manufactured by Sweden's famous bus company, Scania. Bus's interior decoration look like internal flight. Air condition are so cool and all passengers are wearing thick jacket as well as pillow and covered blanket provided by bus operator. They also provide soft drinks, drinking water, some snack, sweets, wet tower and even tooth paste and brush. I saw a lot similar buses in a midnight stop so called "119 mile" station. At one point, a staff announced that their buses are going to change seating plan from current 4 seats in a row to 3 seats. The announcement make me remember bus ride between Singapore and Kuala Lumpur, Malaysia. 3 seats a row will clearly make spacious to passenger and will bring some form of luxury. I think this trend is fruit of open market and economic reform by the current government. Once the market become open and competitive in the level field, it is always customers who is in the upper side to enjoy service sector. Anyway, I had a good memorable overnight bus ride during my recent holiday back home. I really felt that it is worth for my hard earn money.

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