Ugly service

THE third place I visited was a private hospital. I needed to take token one day advance to meet dermatologist there and my number was even 35. Guess how many patients demanding specialist care in our country. Let it be. I reached there on about 10:00am and reached my turn on 1:30pm approximately. Never mind for waiting. What matter to me is the way he is treating me as a patient. From beginning our relationship never been right manner. He started with a usual question as follow:-

Physician: what's matter

Me : I got dandruff problem, Sir.

Ph : Phyae' (Make it visible in Burmese language).

Me: What...(I did not understand what he's talking about exactly)

Ph : I tell you, make your scarf visible by putting your hairs aside.

Me: Oh,,I see.....(I'm trying to show him affected area)

Ph : Do you know Physician in foreign country will ask such patient to bald?

Me: I already bald my head but no improve, Sir

Ph: What I tell you is foreign dermatologist ask their patient to bald first before seeing them.

Me: I see..

Ph: Hold, hold, I see dandruff now.

Me: thank you, Sir

He is writing some prescription on medical notebook and pass it back to me. As I intended to consult him my wife's skin problem, I didn't leave him as he expected.

Ph: I told you can go now, ok?

Me: But I want to discuss another, Sir

Ph: What's that? quick quick

Me: It's about my wife, Sir

Ph: where is your wife?

Me: she is not accompanying me now.

Ph: then go back, I can't help you.

Me: Please please, Sir

Ph: Hey I told you again go back now.

Me: Please I beg you as my wife's problem is so bad now.

Ph: then where is your wife's medical registration book?

Me: hmmm I forgot to make it, but you may charge me for your service

Ph: why your wife is not coming here?

Me: she's working abroad and not getting on leave for the time being

Ph: Hmmm, there are better dermatologists in foreign lands, just go and consult them lah.

Me: But it's too expensive and we can't afford, Sir. But more importantly, we trust in your wisdom and experience, Sir.

Ph: How do I check your wife's problem then?

Me: I took photo of her problem to show you, Sir.

Ph: where is it?

Me: Here it is....(by showing photos on my iPhone)

Ph: Hmmmmm, it looks so bad, I give you medical soup to wash it and some lotion to apply on.

Me: Alright Sir, thank you very much.

Ph: You are the one who will downgrade my reputation.

Me: Not really Sir, I don't mean so

Ph: Go back, now you got what you want, Ok?

Me: Alright Sir, Thanks for your kind help.

I tried my best to swallow my anger by his behavior and attitude toward patient. They are treating patient like their servants. Without patients, they will be useless and nothing. I believe they were taught to treat patient as kind as possible while studying at their college days. Why like that? I don't understand. We come and see to pay money them. We are not coming for free. We are in fact making them richer day after day. I paid Ks 5000 for his few minutes time. But I thank him for his wisdom and written prescription. Luckily my wife's skin problem had been improved within few days after I return. I finally felt that it is worth to be scolded by that stupid dermatologist. I am not sure if my dandruff will disappear on his medication till now. Sadly, such thing happening on my country indeed.